Last updated: February 5, 2026
Overview
DHC Utilities ("the Bot") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Our Commitment: We only collect data necessary to provide our services. We never sell your data to third parties.
Data We Collect
The following data is collected and stored:
Server Data
- Server/Guild ID
- Server name
- Configuration settings
- Channel IDs for tickets
- Price configurations
User Data
- Discord User ID
- Roblox username (if linked)
- Transaction history
- Ticket interactions
- Staff statistics
Ticket Data
- Ticket transcripts
- Payment records
- Vouch messages
- Timestamps
Payment Data
- Transaction amounts
- Payment methods used
- Cryptocurrency addresses
- Total statistics
Roblox Cookies
Important: If you provide a Roblox cookie for auto-verification, it is stored securely and used ONLY for the specific verification purpose. We do not access any other Roblox account features.
You can remove your stored cookie at any time using the /setup-roblox command. We recommend using an alternate Roblox account's cookie for enhanced security.
How We Use Your Data
We use collected data to:
- Provide and maintain Bot functionality
- Process ticket transactions and payments
- Generate statistics and leaderboards
- Verify Roblox account ownership
- Improve our services
- Prevent abuse and fraud
Data Security
We implement security measures to protect your data, including:
- Encrypted storage for sensitive information
- Access restrictions to data files
- Regular security reviews
- No sharing of data with third parties
Data Retention
Data is retained as long as your server uses the Bot. If you remove the Bot from your server, you can request data deletion by contacting us. Ticket transcripts may be retained for dispute resolution purposes.
Your Rights
You have the right to:
- Request a copy of your stored data
- Request deletion of your data
- Update or correct your information
- Remove stored Roblox cookies at any time
Children's Privacy
DHC Utilities is not intended for users under 13 years of age, in accordance with Discord's Terms of Service. We do not knowingly collect data from children under 13.